Online Customer Service Degrees

An online customer service degree will ready the graduate for entry into the retail business world and many positions of responsibility. Customer service and satisfaction is critical for a business or industry that deals directly with providing a service or item to the public. With competition in business so very tough today, customer service managers are that extra edge that help sales force and businesses to ensure customer loyalty and satisfaction to enable a business to continue to thrive.

Online Customer Service Degree Educational Options

The following are some of the online customer service degree educational options offered

  • Online Certifications degree in Customer Service– A less than one year program in specializations in customer service. Such certifications as call center specialist are offered.
  • Online Associates degree in Customer Service is a 2 year program of study that will permit continuation of education if desired and contains general education sections as well as a firm foundation in customer service. This will often allow the customer service degree holder to enter the field and advance to a supervisory position more rapidly.
  • Online Bachelors degree in Customer Service – standard 4 year program with emphasis on advanced studies and usually permits entry into the field at supervisory positions.

Career Considerations for Customer Service Professionals

The customer service professional must be a people person. If they are not dealing directly with the public then the professional will be providing guidance and supervision to a work force in how to deal with the public. In all cases it ends up that a customer service professional must have good interpersonal communication skills and a good understanding of people. In retail sales the customer service professional may also be out on the sales floor and in direct customer contact.

Customer Service Career Salary Information

  • Lodging manager
  • Hospitality manager
  • Food service manager
  • Retail Management
  • Call center supervisor

A call center supervisor will earn around $44,570 dollars per year.
A food service supervisor earned around $44,000 per year.
Making the customer happy does have its rewards and for a person who likes dealing with people and has leadership abilities, a career in customer service can be perfect.

Job Growth and Outlook for the Customer Service Professional

Most professions that a customer service professional will find employment in will usually offer employment in a supervisory capacity and these industries are predicted to grow more slowly than normal overall. However, that doesn’t mean jobs will be hard to find as the turnover as managers leave an industry is high and creating openings though there are fewer new jobs.

Online Colleges Offering Customer Service Degrees

Accreditation  

University of Phoenix is accredited by the Higher Learning Commission and is a member of the North Central Association. .

Accreditation  

The Higher Learning Commission and a member of the North Central Association of Colleges and Schools.

Accreditation  

American InterContinental University is accredited by The Higher Learning Commission and a member of the North Central Association.

Accreditation  

City University of Seattle (CityU) is incorporated in the state of Washington and is accredited by the Northwest Commission on Colleges and Universities.

Accreditation  

Colorado Technical University is accredited by the Higher Learning Commission and is a member of the North Central Association of Colleges and Schools.

Accreditation  

Bachelor's and Master's degrees: Commission on Colleges of the Southern Association of Colleges.

Accreditation  

Westwood College is currently nationally accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), which is recognized by the U.S. Department of Education.

Accreditation  

DeVry University is accredited by The Higher Learning Commission of the North Central Association (NCA).

Accreditation  

Regionally accredited by the Middle States Commission on Higher Education.

Accreditation  

Worcester Polytechnic Institute is accredited by the New England Association of Schools and Colleges, Inc., a nongovernmental, nationally recognized organization whose affiliated institutions include elementary schools through collegiate institutions offering post-graduate instruction.

Accreditation  

Western Governors University is the only university to have received simultaneous accreditation by four regional accrediting commissions. Currently, WGU’s "home" accrediting commission is the Northwest Commission on Colleges and Universities, the same organization that accredits such leading institutions as the University of Washington, University of Oregon, University of Utah, Brigham Young University, and other public and private colleges. WGU is also nationally accredited by the Distance Education and Training Council (DETC). WGU is the first online university to receive NCATE accreditation for its degree programs that lead to teacher licensure from the National Council for the Accreditation of Teacher Education (NCATE). WGU’s Health Informatics program is now accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). WGU’s Nursing programs are CCNE accredited.

Accreditation  

Regis University is accredited by the Higher Learning Commission and a member of the North Central Association of Colleges and Schools.

Accreditation  

Utica College Online is accredited by the Commission on Higher Education of the Middle States Association of Colleges and Secondary Schools.The Graduate Physical Therapy Program is accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), American Physical Therapy Association.The Graduate Occupational Therapy Program is accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association (AOTA).

Accreditation  

Upper Iowa University is accredited by the North Central Association of Colleges and Schools, The Higher Learning Commission.

Accreditation  

Accredited by the Accrediting Council for Independent Colleges and Schools.

Accreditation  

University of Minnesota, Crookston Online is accredited by the North Central Association of Colleges and Schools, The Higher Learning Commission.

Accreditation  

University of Maryland, College Park is accredited by the Middle States Association of Colleges and Schools.

Accreditation  

University of Maryland University College/UMUC Online is accredited by the Commission on Higher Education of the Middle States Association of Colleges and Schools.

Accreditation  

Accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA).

Accreditation  

Arizona State University(ASU) is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (NCA).

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